Love it here. Everyone is so friendly and helpful. However, the phone system is awful. Can't just call and get someone easy. It's very frustrating. It's hard to explain how rediculous it is. If you get a call from the office and try to call them back just forget it. You won't get through like a normal dr. Office. It got much worse after UW took over. Enough to want to go somewhere else.
I have been going to this clinic for over 30 yrs. Since it was Smokey Pt Family Med on Smokey Pt Blvd. I may go to the doctor maybe 2 times a year. Then, only if I absolutely have too. Today, I had the opportunity to meet Dr. Rai. He has no people skills or any type of bedside manner. Maybe he slept through that class or skipped it all together in medical school. Then again, maybe they just don't teach that skill anymore. He asked questions and made no physical contact with me what so ever. I must have looked diseased today. Like I had a raging case of Pox or Black Plague. Most physicians will at least check you out. Look down your throat, poke & prod especially where the pain is supposed to be. You know, the things they do most of the time you think are meaningless. Not Dr. Rai! Without any type of physical contact or exam, he just ordered an Ultrasound. I bet he is a real $$$$ maker for this clinic!
The staff is rude and condescending and has no concern or compassion for the patient or their condition or their circumstances. Worst clinic ever!!
The worst customer service in the world. I set up a doctors appointment a week in advance and come to find out once I arrive to my appointment they tell me there is an issue and I cannot be seen! Horrible! This place is the definition of how horrible health care in America has gotten. It makes you think twice about all that tuition money they are charging students and where it's going! In the the pockets of the wrong people. SAVE YOURSELF SOME HASSLE AND GO SEE OVERLAKE MEDICAL CENTER
This clinic doesn't even deserve one star and only gave it to be able to leave comment.
DOES ANYONE IN MANAGEMENT EVER READ THESE REVIEWS? DO YOU EVEN CARE?
I've always had exceptional service here and it's super convenient to have an anticoagulationist so close
Uw Neighborhood Smokey Point Clinic is a US Doctor based in Arlington, Washington. Uw Neighborhood Smokey Point Clinic is located at 3823 172nd St NE, Arlington, WA 98223, USA.
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